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Strategic Planning and
Organizational Excellence
Unleash the power of your organization.
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Blue Heron Leadership Group can guide your organization to:
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Develop and operationalize organizational guiding principles - mission, vision, and values;
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Create a culture of excellence throughout the organization from the executive team to the front line;
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Develop business plans that prioritize and align services;
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Improve organizational readiness and agility to anticipate change and evolve services;
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Create programs to recruit, retain, and develop the best talent;
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Provide executive coaching;
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Implement effective performance management systems.
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Develop and evaluate standard operating procedures to help ensure efficiency and predictability in work;
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Evaluate workflows for efficiency and comparison with best practices;
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Evaluate and streamline permitting programs to improve the speed, consistency, predictability, and quality;
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Develop quality control systems and assurance programs focused on executing and delivering results;
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Support industry (such as APWA) self-assessment and related accreditation efforts and continuous improvement programs.
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